When your home appliance breaks down and you can't figure out how to fix it on your own, you make a phone call to your home appliance repair service. Once you have a service appointment scheduled, you need to start thinking about what you can do to prepare for the service visit to ensure that the visit goes as smoothly as possible. After all, you want to do whatever you can to help get your appliance back up and running. So, with that being said, here are three things you can do to prepare for the visit.
Tip #1: Keep Your Schedule Clear
When you make the appointment with the appliance repair company, they probably will give you roundabout time that the service repair person will be at your home. You will know the exact day that they will be at your home, but you won't know the exact time. Instead, you will get a timeframe, such as 8 a.m. to 12 p.m. or 12 p.m. to 5 p.m.
Therefore, it is important that you clear your day to be at home. The last thing that you want is to be away from your home when the contractor shows up, as this will lead to you having to reschedule.
Tip #2: Be Prepared
Make sure that you know exactly what is going on with your home appliance. You also want to ensure that when the contractor arrives at your home that he or she is able to thoroughly assess the situation. In order to do this, the appliance needs to be clean and free from clutter.
For example, if the appliance in question is a dishwasher, make sure that there are no dishes inside. If the appliance in need of repair is a stove/oven, give it a good wipe down and ensure that there are no pots on top or pans inside the oven.
It may also be a good idea to gather any paperwork that you have on the appliance, such as detailed work invoices of prior work. This may be helpful to the contractor.
Tip #3: Examine Your Payment Options
The service repair contractor should be aware of whether an upfront payment is required; however, it is wise to perform your own research in this regard. Are you required to pay a service visit fee? If so, how much is it and must it be paid in full at the time of service? Make sure that you know what is and isn't required. If payment is required, make sure that you have payment ready when the contractor is done so that he or she doesn't have to wait around to go to his or her next job.